Your Privacy Matters

At Zest Fiber, we are committed to protecting your personal and service-related information. This policy outlines how we collect, use, and safeguard your data when you use our Lease Line services.

1. Information We Collect
   • Personal Info: Name, contact, email, billing details.
   • Technical Info: IP addresses, device details, connection logs, bandwidth usage.
   • Service Usage: Plan details, support requests, complaints, and subscription history.
   • Communication & Payment Info: Emails, calls, chat messages, and payment details.
2. How We Use Your Information
   • Provide and manage your service.
   • Process billing, payments, and refunds.
   • Respond to queries, complaints, and support requests.
   • Improve network performance and services.
   • Send updates or offers (with your consent).
   • Ensure security, prevent fraud, and comply with legal obligations.
3. Sharing of Information

   We do not sell your data. We may share info with:

   • Authorized service providers.
   • Legal or regulatory authorities.
   • During business transfers or for security reasons.
4. Data Security

   We use industry-standard security measures including encryption, firewalls, secure servers, access controls, and monitoring to protect your data.

5. Your Rights
   • Access, correct, or delete personal data.
   • Opt-out of marketing communications.
   • Withdraw consent where applicable.

   Contact us at +91 96780-10099

6. Cookies and Tracking
   • We use cookies to enhance your experience and analyze usage trends.
   • You can manage or disable cookies in your browser.
7. Data Retention

   We retain data only as long as necessary for services, compliance, or disputes, then securely delete or anonymize it.

8. Third-Party Services

   Trusted third parties may assist with analytics, payments, or hosting, but cannot use your data for their own purposes.

9. International Transfers

   If your data is stored or processed abroad, we ensure it is protected under applicable laws.